Privacy Policy

Effective date: January 04, 2026

Snack Fest (“Snack Fest”, “we”, “us”, “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place orders, or interact with our services.

1. Scope & Who We Are

This Privacy Policy applies to information collected through:

• Our website and online store
• Customer support communication
• Order processing and delivery services
• Marketing and promotional activities

Contact: support@snackfest.com

2. Information We Collect

a) Information you provide

• Name, phone number, email, and address
• Order details and purchase history
• Customer feedback and reviews
• Messages and support requests

b) Automatically collected information

• IP address and browser details
• Website usage and browsing activity
• Cookies and tracking technologies

c) Third-party services

• Payment gateways
• Courier and delivery partners
• Analytics and marketing platforms

3. How We Use Your Information

• Process and deliver your orders
• Improve our website and customer experience
• Provide customer support and updates
• Send offers and promotions (with consent)
• Maintain security and prevent fraud

4. Information Sharing

• Trusted service providers for payment and delivery
• Legal authorities when required by law
• Business partners with your permission

We do not sell your personal information to third parties.

5. Data Retention

We retain your information only as long as necessary for order fulfillment, legal compliance, customer support, and improving our services.

6. Your Rights

• Access your personal information
• Request correction or deletion of your data
• Opt out of marketing communications
• Request details about stored information

To make a request, contact us at support@snackfest.com.

7. Cookies

We use cookies to improve website performance, remember preferences, and enhance your shopping experience.

8. Security

We use appropriate technical and administrative measures to protect your personal information from unauthorized access, misuse, or disclosure.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from minors.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.